Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Manage cargo
   • Cargo is managed in accordance with regulatory requirements and workplace procedures
   • Cargo calculations are completed in accordance with workplace procedures and regulatory requirements
   • Dangerous goods are identified and procedures applied to ensure safety and security of people and cargo
2. Manage passengers during normal operations
   • Passengers are briefed on safety, normal and emergency procedures before flight in accordance with regulatory requirements, orders and operations manual
3. Passenger safety, comfort and wellbeing is provided for in accordance with regulatory requirements and workplace procedures
4. Passengers are managed on the ground and in the air in accordance with regulatory requirements, orders and operations manual
5. Manage passengers during an abnormal or emergency situation
   • Passengers are warned of potential hazardous conditions and emergencies during flight, and are briefed about related safety and emergency procedures in accordance with regulatory requirements, orders and operations manual
6. Passengers are advised of nature of emergency and the procedures and precautions to be followed
7. Clear communication is established and maintained with passengers
8. Passengers are managed during an emergency in accordance with regulatory requirements and workplace procedures
   • Cargo is managed in accordance with regulatory requirements and workplace procedures
9. Cargo calculations are completed in accordance with workplace procedures and regulatory requirements
10. Dangerous goods are identified and procedures applied to ensure safety and security of people and cargo

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

---